Simple, Transparent Pricing
One plan with everything your agency needs. Pay only for active users. 14-day free trial included.
+ $49/month agency base fee
*Annual billing. Monthly plan: $15/user/month.
Billed automatically based on active VoIP users each month. No manual seat management required.
- Instant screen pop
- Automatic call logging to AMS
- AI call summaries on every call
- Transfer tracking
- E&O audit trail
- SMS integration
- Missed call & voicemail tracking
- Analytics dashboard
- Multi-office support
- Unlimited support
14-day free trial · No credit card required
Supercharge Your Plan
Mix and match to fit your agency's needs.
Capture every text message and sync them to your AMS customer records automatically.
Auto-SMS missed callers with a personalized message and create priority callback tasks for your team.
AMS Integration Note
Some Agency Management Systems may require a one-time integration setup fee on their end. This is charged by your AMS provider, not by CallIntel. Check with your AMS for details.
Frequently Asked Questions
You get full access to all features for 14 days. No credit card required to start. At the end of your trial, enter payment information to continue.
You pay a flat $49/month agency base fee plus a per-user charge for each agent active on your VoIP system. Monthly billing is $15/user/month. Annual billing saves you 20% at $12/user/month. For example, 10 active agents on the monthly plan costs $49 + (10 x $15) = $199/month.
An active user is any agent who appears in your VoIP call logs during the billing month. If an agent makes or receives at least one call, they count as a billable user. If they have zero calls that month, they automatically drop off your bill.
No. CallIntel automatically detects active agents from your VoIP system each month. When someone joins your team and starts taking calls, they appear on your bill. When someone leaves or stops taking calls, they drop off automatically.
Add-ons are flat monthly fees that can be added to your plan. They appear as separate line items on your invoice.
CallIntel does not charge setup fees. However, some Agency Management Systems (such as Applied Epic) may require a one-time integration setup fee on their end. Check with your AMS provider for details.
We support Dialpad, RingCentral, Zoom Phone, GoTo Connect, and Vonage Business. All providers include AI transcription support.
We support PrismAMS, Applied Epic, AMS360, EZLynx, and HawkSoft. All include caller matching and screen pops. Call notes sync directly to PrismAMS, Applied Epic, and AMS360. EZLynx receives call records as attached documents.