Screen pops, automatic call logging, AI-powered summaries, and SMS — all synced to your agency management system in real time. Set up in minutes, not months.
Customer name, policies, and claims appear the moment the phone rings — before you even pick up.
Every call — answered, missed, or voicemail — logged to the correct client record. Zero manual entry.
AI-generated summaries attached to every interaction. Your agents never write call notes again.
Two-way texting from your business number, logged directly to AMS client records.
When calls transfer between agents, the full context follows. No "can you repeat that?" moments.
Complete audit trail of every client interaction. Full documentation for compliance.
We save over 2 hours per agent per day since switching to CallIntel. The screen pops alone transformed how we handle calls — and the AI summaries mean our notes are actually complete for the first time ever.— Sarah Johnson, Operations Manager
Epic, AMS360, HawkSoft, or EZLynx
Link your VoIP system in a few clicks
Screen pops and logging work instantly
Invite agents and start saving time