INTEGRATES WITH YOUR EXISTING SYSTEMS
Everything You Need for Agency Phone Integration
Stop switching between your phone and AMS. We bring them together.
Your Data Stays Yours
CallIntel is a real-time bridge between your phone system and your AMS. We never store your calls, recordings, transcriptions, or client data.
Up and Running in Minutes
Our setup wizard guides you through connecting your systems step by step.
Create Your Account
Sign up and create your agency in seconds
Select Your AMS
Choose Applied Epic, HawkSoft, AMS360, or EZLynx
Connect Your Phones
Link Dialpad, RingCentral, Zoom, GoTo, or Vonage
Start Saving Time
Screen pops and call logging work immediately
- Admin access to your VoIP phone system (Dialpad, RingCentral, Zoom, GoTo, or Vonage)
- Admin access to your Agency Management System (Epic, HawkSoft, AMS360, or EZLynx)
- Your VoIP API credentials (we show you exactly where to find them during setup)
- About 5 minutes — that's it
Frequently Asked Questions
Everything you need to know about CallIntel.
You get full access to all features for 14 days. No credit card required. At the end of your trial, add payment to continue.
No. CallIntel does not store your call recordings, transcriptions, or client data. We act as a real-time bridge — data flows from your phone system to your AMS and is never retained on our servers.
We support Dialpad, RingCentral, Zoom Phone, GoTo Connect, and Vonage Business. All providers include AI call summary support.
We integrate with Applied Epic, HawkSoft, AMS360, and EZLynx. All are fully supported with screen pop and call logging.
Most agencies are up and running in under 5 minutes. Our setup wizard walks you through selecting your AMS, connecting your phone system, and entering credentials step by step.
A user is anyone who needs to receive screen pops or have calls logged — typically your agents and CSRs. Admins who only manage settings don't count.
Yes. Cancel your subscription at any time. You'll continue to have access until the end of your billing period.
Absolutely. All credentials are encrypted with AES-256-GCM. We use HTTPS everywhere, and your VoIP/AMS credentials are never exposed. We don't store call content — only the metadata needed to route screen pops and log calls.